The Center for Community Action and Research:

Changing Lives for 25 Years
and Counting

For a quarter century, CCAR has been the cornerstone
of civic engagement and experiential learning at Pace.

“CCAR changed my entire life,” said Kerriann Stout ’09, ’13, Modern Languages and Cultures, JD. For the past 25 years, The Center for Community Action and Research has been transforming the lives of members of the Pace University community—like Stout’s.

“I don’t think I would have changed my minor to political science or gone to law school if it weren’t for CCAR,” said Stout, who was a founding partner of the immigration law firm Darian Stout, LLC, and now works for Vinco, an organization that helps prepare aspiring lawyers for law school and the bar exam.

Stout’s journey with CCAR has come full circle—as an adjunct professor at Pace, she teaches a civic engagement course in political science that partners with CCAR for the community-based learning component of the course.

“You can’t help but be proud when you work with someone as a student and they become a future colleague,” said CCAR’s Director Heather A. Novak ’05, MPA. “There are so many stories like that at Pace.” Novak has worked at Pace since 1999—nearly as long as the Center has been in existence. She began teaching civic engagement courses in 2006 and was promoted to CCAR director in 2019.

“The impact of CCAR’s work over the past quarter century cannot be understated,” said Dyson College of Arts and Sciences and School of Education Dean Tresmaine R. Grimes, PhD. “The Center’s tireless commitment to serving our surrounding communities and providing life-changing opportunities for our students makes it one of Dyson’s distinctive hallmarks.”

CCAR Timeline

Since its founding in 1997, the Center for Community Action and Research (originally VIA Pace) has continued to evolve in its commitment to advancing civic engagement for the entire Pace community.


VIA PACE (Volunteers in Action; the original name for CCAR) is founded under Dyson College Dean Charles Masiello’s leadership with support from a Learn and Serve Grant from the Corporation for National and Community Service. (Pictured: Students volunteering in 2002.)

students digging in dirt with garden tools


Under Pace University President Patricia Ewers, Pace becomes a founding member of Campus Compact, “a national coalition of colleges and universities committed to the public purposes of higher education.”

Campus Compact logo


Pace joins Project Pericles, a consortium of colleges and universities committed to civic engagement, as a founding institution under the leadership of Pace University President David A. Caputo. (Pictured: A Project Pericles event at Pace in 2003.)

group of people sitting around rectangle table


CCAR begins offering Alternative Spring Break, an option for students to engage in volunteer work over break. The initiative began with domestic trips and evolved to a “think global, act local” focus, working with organizations in the tri-state area prior to the pandemic. (Pictured: Students aiding in Superstorm Sandy recovery in East Rockaway, New York, in 2015.)

group of students smiling for camera in construction site


The civic engagement and public values core requirement for undergraduate students is passed by Pace faculty. Today, more than 100 civic engagement sections run each year, with courses offered by all Pace schools. (Pictured: Students presenting in Psychology of Civic Engagement in 2003.)

students standing in front of projector


Pace University becomes a certified designee of the inaugural Carnegie Foundation Community Engagement Classification, an elective process that allows institutions to submit documentation to assist the Carnegie Foundation in promoting data not often included in higher education media.

Carnegie Foundation logo


President Stephen J. Friedman brings the Multiplying Good Jefferson Awards, often referred to as “the Nobel Prize of volunteering,” to Pace. Since 2008, over 100 Pace students, staff, and faculty have been recognized on the local level, and four members of the Pace community have earned national Jefferson Awards. (Pictured: Professor of Criminal Justice, Kimberly Collica-Cox, PhD, speaking at the Jefferson Awards national ceremony in 2018.)

woman speaking at podium


The Center for Community Action and Research takes its current name, reflecting a broadening focus from volunteerism to include community-based learning and research, civic engagement, and university-community partnerships. (Pictured: CCAR volunteers at NYCares Day in 2008.)

students painting brick wall


With support from the Andrew Goodman Foundation, which “works to make young voices and votes a powerful force in democracy,” Pace hosts its first Vote Everywhere Ambassadors program.

students standing at table


At the Project Pericles Debating for Democracy National Conference, Pace wins the Letters to an Elected Official national competition, in which teams craft a letter to a state or local politician advocating for action on a particular issue. Pace’s team won in back-to-back years.


Pace records its highest percentage of registered voters since its 2015 commitment to engaging in voter education work all year every year.

student standing in front of shuttle bus

For the Greater Good

Since its founding in 1997 by former Dyson College Dean Charles Masiello, CCAR—originally named VIA PACE (Volunteers in Action) —has continued to evolve in its programming, offerings, and mission to meet the needs of our ever-changing world.

At the heart of CCAR is a commitment to serving the communities that surround Pace in Westchester and New York City. Each year, through civic engagement courses and independent service events, CCAR connects students, faculty, and staff to a myriad of opportunities to engage in community-based learning—including working at food pantries and homeless shelters, leading voter registration efforts, aiding in disaster relief, conducting research for nonprofit organizations, and assisting in sustainability and conservation projects.

“I know CCAR has equipped me with tools to keep going in my volunteer and community-building work, and I can’t wait to improve upon them moving forward,” said CCAR student employee Britney Peralta ’22, Economics and Communication and Media Studies. “I am gaining experience in a possible area I’d like to further pursue and growing as an advocate for my community.”

CCAR By the Numbers


Number of student service hours contributed via CCAR service events and Civic Engagement courses


Average number of community service hours per student


Number of service-learning course sections


Number of students attending CCAR’s civic engagement programs


Total dollar value of service to community partners*

*includes CCAR service programming and Civic Engagement and Public Values courses. Based on a valuation tool provided by Independent Sector

Life-changing Experiences

CCAR has transformed the goals, aspirations, and perspectives of countless members of the Pace community.

For instance, Becker landed an internship with the NYRP this spring as a direct result of her time in Toomey’s civic engagement course.

“The course took what I love about working with people and my love of science and mixed them together,” said Becker. “It impacted not only my future career but my entire future in general. I want to make sure advocacy continues to be a huge part of my life.”

And like lawyer and civic engagement professor Stout, Jandery De La Cruz ’12, ’17, Communications, MPA, found her calling in serving others through her time with CCAR.

“CCAR is why I’ve chosen this career path,” said De La Cruz, now the manager of volunteer services and food pantry programming at Feeding Westchester. “Before CCAR, I was unaware of what volunteering meant, not only to the organization, but to myself. Without CCAR, I probably wouldn’t know what it feels like to put myself out there and develop new skills, be selfless, and provide support and helpful hands to those in our own community.”

Learning That Transcends Classroom Walls

As part of an initiative driven by the leadership of Pace faculty and supported by CCAR, each undergraduate student at Pace is required to take a civic engagement and public values course. These courses are offered in each of Pace’s schools and colleges and are designed to transcend the classroom walls and challenge students to address real-world issues, with experiences that facilitate partnerships with community organizations.

“Experiential learning motivates learners to reflect on their educational experience for the creation of new skills, attitudes, and ways of thinking,” said Assistant Professor of Environmental Studies Anne Toomey, PhD, who teaches a civic engagement course called Citizen Science, alongside Assistant Professor of Environmental Studies Monica Palta, PhD.

In total, 103 civic engagement courses were offered for the 2021–22 school year, including 78 housed in Dyson, ranging from Animals and Society to Women in Literature to Theater of the Oppressed. “These experiences are the ones that students remember, where they can translate the concepts learned in the classroom into practice,” said Toomey.

For example, in Toomey and Palta’s course, students observed and studied the usage of Sherman Creek Park along the Harlem River in upper Manhattan and presented their findings to the New York Restoration Project (NYRP), a nonprofit organization that cares for green spaces around the five boroughs.

“The NYRP is using the information we gave them to have a direct, real impact on the park and on the community,” said a student in the course, Cam Becker ’23, Environmental Studies. “The real-life implication of this will stick with me probably forever. It teaches you not only the skills you need, but also that if you offer, people always need help.”

“Before CCAR, I was unaware of what volunteering meant, not only to the organization, but to myself. Without CCAR, I probably wouldn’t know what it feels like to put myself out there and develop new skills, be selfless, and provide support and helpful hands to those in our own community.”

—Jandery De La Cruz ’12, ’17

Moving Forward

After 25 years, Center Director Novak believes CCAR’s role is more important than ever.

“In supporting Pace students and faculty who are building meaningful partnerships with community-based organizations, we are enabling community connections that are vital for meeting the challenges of today’s world,” said Novak.

In fall 2021, Pace University unveiled its new strategic plan, Pace Forward, touting experiential learning as one of the primary strategic priorities for the University.

Novak notes that, in alignment with those strategic aims, CCAR’s long-term goals include continued advocacy and support for opportunities that value knowledge, experience, and leadership, as well as forging reciprocal partnerships that serve community-identified goals and fostering recognition of those who exemplify CCAR’s mission.

In the short term, plans to advance those goals include assessing civic engagement courses, advocating for increased paid opportunities for students to do community-based work, expanding community partnerships to cover a greater diversity of issues, and targeting voter education efforts to reach students in majors who statistically vote at a lower rate than their peers.

Novak knows that CCAR’s first 25 years have poised the Center to adapt and grow as the world continues to change. “I continue to be inspired by members of Pace who are pushing conversations about access to opportunity, sustainability, and equity, and who are working with our communities not only to deal with, but to imagine new solutions to the obstacles that lie ahead, regardless of what major or career they have chosen.”